ADA Compliance Guide

ADA Website Compliance Requirements Explained

Understanding exactly what the ADA requires for websites is essential for compliance. Here's what the law says, how courts have interpreted it, and what standards your website must meet.

ADA Title II — Government Websites

ADA Title II covers state and local government entities. In April 2024, the DOJ published a final rule explicitly requiring government websites to meet WCAG 2.1 Level AA. Entities serving populations of 50,000+ must comply by April 24, 2026. Smaller entities have until April 24, 2028.

ADA Title III — Private Businesses

ADA Title III covers 'places of public accommodation' — which courts have increasingly interpreted to include websites. While there is no specific regulation naming WCAG for private businesses, the DOJ has consistently referenced WCAG 2.1 AA as the standard in enforcement actions and settlement agreements.

The WCAG 2.1 AA Standard

WCAG (Web Content Accessibility Guidelines) 2.1 Level AA is the de facto standard for ADA web compliance. It contains 50+ success criteria organized under four principles: Perceivable, Operable, Understandable, and Robust. Level AA is the middle tier — Level A is minimum, Level AAA is aspirational.

Section 508 — Federal Agencies and Contractors

Section 508 of the Rehabilitation Act requires federal agencies and their contractors to make electronic information accessible. It explicitly references WCAG 2.0 AA (with alignment to 2.1 in practice). If you do business with the federal government, Section 508 compliance is mandatory.

State Laws

Several states have their own web accessibility laws. California's Unruh Civil Rights Act, New York's Human Rights Law, and others provide additional legal frameworks for accessibility lawsuits. These state laws often allow for greater damages than federal ADA claims.

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