Contact & Support

We're a small team — every message goes to a human and we try to respond within one business day.

Email us directly

The fastest way to reach us is by email. Please include any relevant URLs, screenshots, or account email so we can help quickly.

hello@adacodefix.com

Billing & subscription questions

Email hello@adacodefix.com with your account email. To cancel an active subscription, you can also use the dashboard or your Stripe customer portal link.

Accessibility issues with this site

If you encounter an accessibility barrier on adacodefix.com, please email hello@adacodefix.com. Tell us the page URL, what you were trying to do, and what assistive technology you were using. We aim to respond to accessibility reports within two business days. See our Accessibility Statement for more.

Security & privacy

For security reports, suspected vulnerabilities, or privacy requests (including data deletion), please email hello@adacodefix.com. See our Security & Data Handling page for an overview of how we handle data.

Response times

We aim to respond to general inquiries within one business day, billing within one business day, accessibility reports within two business days, and security reports as quickly as possible. Hours are Monday – Friday, US business hours.