Construction companies and contractors may think ADA only applies to physical buildings, but your website is also covered. Project galleries, quote request forms, and service descriptions must be accessible to users with disabilities.
Construction sector ADA growth
Average settlement
Contractor sites with violations
Construction businesses serve the public and are subject to ADA Title III. Websites with project portfolios, quote request forms, and service descriptions must be navigable by all users. Government contractors face additional Section 508 requirements.
Add descriptive alt text to all project portfolio images that communicates the type of work, materials, and results visible in each photo. Ensure quote request forms have properly labeled fields and that any file upload controls for reference photos are keyboard-operable. Convert certification badges, license images, and safety credentials to text-based displays or add comprehensive alt text that includes license numbers and expiration dates. If you perform government contract work, review your digital submissions and project communication tools against Section 508 standards.
Yes. Each project photo in your portfolio needs descriptive alt text explaining what the image shows — 'completed kitchen renovation with white quartz countertops and custom cabinetry' rather than 'project-photo-12.' Potential customers with visual impairments evaluate your work quality through these descriptions.
Quote request and estimate forms must have labeled fields for project description, contact information, and any file upload controls for reference photos. Multi-step quote wizards need proper focus management and progress indicators. Inaccessible quote forms prevent potential customers with disabilities from requesting your services.
Construction companies that bid on government projects or hold government contracts may be subject to Section 508 requirements for their digital content. This includes project submission portals, safety documentation, and any web-based communication tools used in government contract performance.
Interactive before-and-after sliders that use mouse dragging to reveal changes are typically inaccessible. Provide keyboard controls for the slider and include descriptive text that explains what changed between the before and after states. Alternatively, display both images side by side with individual descriptive alt text for each.
License numbers, certification badges, insurance proof, and safety rating graphics displayed as images need text alternatives. The underlying information — license number, certification type, expiration date — must be available as selectable text or in alt attributes so potential clients using screen readers can verify your credentials.
ADA website lawsuits against construction & contractors businesses are increasing every year. Settlements typically range from $10,000 to $75,000+, and defense costs alone can exceed $25,000. The cost of proactive compliance is a fraction of a single lawsuit.
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