While government may not be the single most-sued industry in California, CA sees 800+/year ADA web lawsuits annually. Plaintiff attorneys are expanding their targeting beyond traditional high-risk industries, and government websites in California are increasingly in the crosshairs.
Title II compliance deadline
DOJ enforcement settlements
Government sites with violations
Under Unruh Civil Rights Act, government businesses in California face specific liability for website accessibility violations. California's Unruh Act provides $4,000 minimum statutory damages per violation per visit, making it extremely attractive for serial plaintiffs. State courts have jurisdiction over any website accessible to California residents. This means that a single accessibility complaint against your government website could result in statutory damages, attorney's fees, and mandatory remediation.
Government services must be equally available to all citizens. The DOJ's 2024 ADA Title II rule explicitly requires WCAG 2.1 AA compliance for state and local government websites, with deadlines in 2026 and 2028 based on population size.
Inventory all public-facing web content and prioritize essential services — online payments, permit applications, and public records — for WCAG 2.1 AA compliance before the April 2026 deadline. Convert all scanned documents, meeting minutes, and public notices to tagged accessible PDFs or HTML with proper heading structure and reading order. Build text-based search alternatives for GIS tools, zoning maps, and parcel viewers so residents can access property and land use information without relying on visual maps. Ensure emergency alert systems use proper ARIA live regions and that all emergency information is available in accessible text format.
Multiple California courts have applied the Unruh Act to website-only businesses, with damages exceeding $100,000 in serial plaintiff cases. Government businesses in California should treat ADA website compliance as an urgent priority given the state's enforcement environment and the industry's high target profile.
Yes. Under both the federal ADA and Unruh Civil Rights Act, government businesses in California that serve the public must ensure their websites are accessible to people with disabilities. This includes meeting WCAG 2.1 Level AA standards.
California sees 800+/year ADA web accessibility lawsuits per year across all industries. Government is increasingly targeted in CA. Lawsuits typically settle for $10,000-$75,000+.
The most common violations for government websites include public records in inaccessible pdf format, permit/license application forms with missing labels, meeting agendas posted as images of text. These issues are the primary targets for ADA plaintiff attorneys in California.
Under Unruh Civil Rights Act, government businesses can face statutory damages, compensatory damages, attorney's fees, and injunctive relief. Defense costs alone typically exceed $25,000, making proactive compliance far more cost-effective.
Free WCAG 2.1 AA scan. Get AI-generated code fixes before a CA lawsuit finds you.
Scan Your Site Free